Privacy statement

 

Contact details:

hetspoel.nl

Het Spoel VOF

Goilberdingerdijk 41

Culemborg

info@hetspoel.nl

+31613018314

Jeroen Kruijd is the Data Protection Officer of Het Spoel VOF He can be reached via the above address details. 

Het Spoel VOF processes your personal data because you use our services and/or because you provide them to us yourself, possibly via another entity such as a booking platform.

Below you will find an overview of the personal data we process:

– First and last name

– Telephone number

– Email address

– other information that you provide to us yourself, for example about the purpose of your stay with us.

Other information requested from you by the booking platforms is not used by us, so also not processed.

Het Spoell VOF itself does not process any other personal data because no data can be left behind on our site; all information is forwarded to the inbox of our e-mail. We also don't use social media plugins. 

Our website runs on WordPress, our planning system is Smoobu and we do our accounting in e-bookkeeping. We cannot oversee how these companies handle your information, as well as the booking platforms that you may provide with data. They automatically send your data to Smoobu so that we can view and use it to communicate with you. Our email application is from Apple. If you make a direct booking, you do so through our website in Smoobu (which are linked to each other).

There are no special and/or sensitive personal data that we process.

With what purpose and on what basis we process personal data

Het Spoel VOF processes your personal data for the following purposes:

– To be able to call or email you if this is necessary to be able to perform our services

– To inform you about changes to our services and products

How long we store personal data

Het Spoel VOF does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following categories of personal data: 7 years (in accordance with the Tax Act) in e-accounting and Smoobu (to be able to prove the bookings and taxes paid per booking) and whatsapp and mail at least 2 years (to recognise returning guests).

We do not store any data on our own website, network or devices, only in the aforementioned software applications managed by the relevant companies.

Sharing personal data with third parties

Het Spoel VOF does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal or contractual obligation. In practice, it means that we add your phone number to Whatsapp, your email address to Mail and, for direct bookings, your name, phone number and email address to Smoobu.

Cookies, or similar techniques, that we use

Het Spoel VOF itself does not use technical and functional cookies. WordPress may do that to make it easier for you to use our website. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your favourite settings, for example. We can also use this to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously stored through your browser settings.

Zie voor een toelichting: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

View, modify or delete data 

You have the right to view, correct or delete your personal data. You have the right to withdraw any consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organisation named by you. 

If you would like to exercise your right to object and/or right to data portability or if you have other questions/comments about data processing, please send a itemised request to info@hetspoel.nl. 

To ensure that the request for inspection has been made by you, we ask you to send a copy of your ID with the request. In this copy, black your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. The Spoel VOF will respond to your request as soon as possible, but in any case within four weeks.

The Spoel VOF would also like to point out that you have the opportunity to file a complaint with the national regulator, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Het Spoel VOF takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at info@hetspoel.nl

This statement was created via veiliginternetten.nl, as recommended by the business square of the Chamber of Commerce.

If you do not agree with this statement, please contact us at info@hetspoel.nl